Privacy & Security
Privacy Policy
ATL Transportation Pro is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and otherwise handle your information.
Information We Collect
We collect information you provide directly to us, such as:
- Name and contact information (email, phone number, address)
- Booking details and transportation preferences
- Payment information for transactions
- Special requests or accessibility needs
- Feedback and communication regarding our services
How We Use Your Information
We use the information we collect to:
- Process and complete your transportation bookings
- Provide customer service and support
- Send important updates and confirmations about your reservations
- Improve our services and website experience
- Comply with legal and regulatory requirements
- Prevent fraud and enhance security
Data Protection & Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payments are processed through secure, encrypted connections. We limit access to your personal information to employees and contractors who need it to operate our business.
Information Sharing
We do not sell, trade, or rent your personal information. We may share information with:
- Our service providers who assist in operations and booking management
- Law enforcement when required by law
- Other parties with your explicit consent
Cookies & Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. These help us remember your preferences and improve our website functionality. You can control cookie settings through your browser.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
SMS Text Message Communications
ATL Transportation Pro sends SMS text messages to provide booking confirmations, trip updates, and driver information to customers who have opted in to receive them. Your mobile number is used solely for these transactional communications and is never sold or shared with third parties for marketing purposes.
How to Opt In
You may opt in to receive SMS messages by checking the consent checkbox on our quote request form when submitting a trip inquiry. By checking this box, you confirm that you are the mobile account holder or have authorization to enroll the number provided.
How to Opt Out
You may opt out at any time by replying STOP to any SMS message you receive from us. Upon opting out, you will receive a single confirmation message and no further messages will be sent unless you choose to opt back in.
Help
Reply HELP to any SMS message for assistance, or contact us directly at (770) 769-2500, Toll-Free (888) 863-2079, or Trips@atltranspro.com.
Message Frequency & Rates
Message frequency varies based on your booking activity. Message and data rates may apply depending on your mobile carrier and plan. ATL Transportation Pro is not responsible for any charges incurred from your mobile carrier related to SMS messages.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Changes to This Policy
We may update this Privacy & Security policy from time to time. We will notify you of significant changes by updating the date at the top of this policy and posting the new version on our website.
Contact Us
If you have questions about our Privacy & Security policy or wish to exercise your privacy rights, please contact us: